Charles Hamilton Associates

What we do...

Executive Personal Impact and Presence

This is an ideal course for any director, manager, presenter or senior employee who would like to polish and fine tune their personal impact and presence skills.

As Shakespeare wrote in his play, Hamlet:

‘…and above all, to your own self be true and you will not be false to any man.’

...the impact and presence of getting your message across with integrity.

It is said that a person is unconsciously assessed in the first 5 seconds and that it takes another 5 minutes for that unconscious assessment to become conscious!

Skills are learned to empower the delegate to get their message across with impact and be able to remove their inhibitions that block their ability to communicate well.

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Individual Executive Coaching

Directors and Seniors Managers who have attended many training courses in their careers often find it useful to have 1:1 coaching and feedback regarding their own specific needs. We hold half-day sessions for individual Executives in which we listen and coach. Just as a serious sportsman or woman, a golf player or an Olympic gold medallist needs constant coaching to refine their skills, so do executives and senior managers. We all need to be reminded of forgotten skills.

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Sales - The Art of Selling

This course goes beyond the usual ‘sales’ training courses based on product, price, etc., and focuses on the 'soft' skills of empowering the sales person with powerful influencing skills that enable them to connect and establish a trust with the customer. Delegates learn the art of helping the customer to buy and of retaining the customer for future purchases; and also acquire skills in being consultants rather than playing the role of the average sales person. It has been said that ‘90% of sales people are a total waste of time’. We ensure that this course will empower participants to join the successful 10%!

People do business with people they like! The course enables the sales person to effectively convey to the customer that they genuinely understand his or her needs, helps them establish customer trust and confidence and enables them to fully offer the benefits of their products and services.

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The Winning Sales Team

There isn’t an actor or athlete who would not have a rehearsal or a coaching session before a performance or sports event. Preparation is two thirds of the contest. Too often a sales team fails to take time to rehearse for an actual sale with the people involved and only relies upon a short verbal preparation.

This 2-day coaching and rehearsal programme is based around two sales teams preparing for two different sales.

Teams consist of 3 or 4 participants and, crucially, will be the actual personnel involved in a sales campaign. Each team takes turns to role play the Seller and the Buyer around a conference table.

We strongly recommend that all participants should have attended a ‘Powers of Communication’ course in order to have the practical ‘tool bag’ they will need.

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Communicating Technology within a Team

In today’s world, Mankind’s ability to communicate his greatest technological achievements in a down-to-earth, non-technical manner frequently hinders effective sales and marketing campaigns.

This course concentrates on developing the delegates’ own innate abilities to be able to present, explain and communicate complex technology in a way that is inspirational, non- confrontational and easily understood by both colleagues and clients.

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Effective Teamwork

The strength of any team is proportionate to the strength of commitment of its players. The goal of any team is to improve the response of that team to organisational and business demands. A strong interactive team is always more effective than its individual players. The course focuses on accepting and validating each team player’s role, removing the blocks that impede this, knowing how to adapt to the challenges they face and be better positioned to achieve their objectives.

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Influencing the Interview – interviewee skills

How do I prepare for an interview? How do I overcome my nervousness and deliver the benefits that I can offer to the interviewer? The roles of the interviewer and an interviewee are very different. The interviewer looks to the needs of their company and the interviewee needs skills to know how to adapt to those needs and present his or her benefits in a flexible way. The ex-army officer applying for a post as a university bursar has the problem of perception and reality. The officer can be perceived as an expert in warfare and yet the reality is that he or she has the management skills, people skills and motivational skills that the role of a bursar requires.

This can be either a 1-day one to one coaching or a 2-day group training.

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Presentation Skills – connecting with an audience

This workshop provides skills that enable the participants to maximise their true potential by removing their nervousness, connect with an audience and get their message across. It focuses on the importance and the power of their own visualisation to get their message across in such a way that it can be understood and remembered by those who receive it. These skills were well known by such famous presenters as Churchill, Ghandi, Kennedy and Martin Luther King.

Choice of either a 1-day, one-to-one coaching workshop OR a 2-day training session for 8 participants. which can be followed up with an optional 2-day coaching programme during which a maximum of 4 participants are coached on their actual presentations on each day.

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Leadership – the art of inspiration & motivation

This 2-day course for a maximum of 8 participants looks at how to assess the factual details of any situation, inspire and motivate the people involved with vision and motivation, delegate, lead and know how to manage the changes which so often prevent the objective being achieved.