Find out more:
Who to contact for
a reference
CHARLES HAMILTON
ASSOCIATES
Tel/Fax: + 44 (0)
1600 780 282
Mobile: +44 (0)
7970 591 830
© Charles Hamilton Associates
and
Charles Hamilton
Example: A three 3-day course
In 2000 years Man's ability to communicate and interact with others in the home, the workplace, the national and cross-cultural arenas is still a long way behind his great technological achievements. This course concentrates on developing the delegates' own innate abilities to enable them to become more aware of themselves and others and the effect that their behaviour can have.
The aim of the course is to help people to remove the blocks and barriers that hinder their ability to communicate and to motivate others. We empower people with the skills of "How to do…." rather than "What to do….". We give them a 'tool bag' to use whenever they might feel at a disadvantage e.g: not knowing how to answer a question..., self-consciousness - having difficulty handling a difficult client or colleague - unable to hold an audience at a meeting or presentation - not being able to get their point across, etc.
At some time or other we have all had the feeling:
'My nerves got the better of me...'
'I lost control of the meeting or discussion and went through the motions...,
I played it off the cuff.'
'I'm always justifying my actions..., I'm afraid of appearing incompetent.'
' I'm told I'm too confrontational and rub people up the wrong way.'
and so on...
'The ground rule of any successful organisation is
internal communication...'
Objectives: To develop attitudes, techniques and skills which enhance natural communication and to increase the ability to convince and motivate others by projecting with confidence and impact. To be able to work with others without problems and so enhance the essence of 'Team Building'.
Using techniques derived from the theatre to develop confidence...
'Technique is only knowing what you are doing...'
Content: During the workshop, participants will...
- Explore the factors, which create effective communication
- Exercise the problems of fear, self-consciousness and inhibition that cause ineffectiveness
- Learn to use their anxiety to positive effect and not to lose their confidence
- Raise their consciousness of the interplay between a presenter and a client/audience/colleague and...
- Understand the dynamics of communication
- Empower themselves to think, feel, and act more positively and remove the barriers they may be presented with
- Exercise the skills of balance, control, self-confidence, communication and the ability to... present themselves well to others
- Acquire the ability to value the points of view of the other and establish rapport.
Method: The course is highly participative with each participant being required to take an active part in practical exercises involving...
Breathing, Centring, Balancing Intellect with Emotion, Acute Listening
Skills,
Becoming Other-Conscious not Self-Conscious, The use of Energy,
Space Recognition (theirs and others'), Voice Exercises, Mirroring Techniques,
Status Games, and simple Role-Playing.
Looking at the "How's?" and not the "What's?"
Personalised feedback is given to each participant during the exercises.
Day 1
Aims of the Course - Introductory Discussion and Exercises
Defining and Presenting the Problem.
Discussion and Exercises - Communication Skills
What is Effective Communication?
What prevents it Happening?
Achieving a balance of Intellect and Emotion.
Techniques: Discovering your 'tool bag' and how it all works.
Breathing.
The Power of being Centred & Balanced.
Positive and negative use of energy.
Finding your own Personal Space.
The effects of your Space on others - Get the message across.
The Power of the Pause and negotiating the Close.
Pushing others away from you and Pulling others to you.
Finding your 'friends' and 'foes' - techniques to assess others in the first
five seconds.
Overnight Project - Preparing a topic for a 5-minute negotiation exercise.
Day 2
Discussion and Exercises - Expressiveness and Flexibility
Psycho-cybernetices - the power of visualisation.
Removing Self-Consciousness and developing Presence.
Constructing a meeting and finding 'common ground'.
Encountering another with Impact and Presence
Talking To and Talking At - The Power of the Open Question
The Influencing Styles we can use.
Discussion and Exercises - Status and Mirroring
Concepts of Power.
The Use and Abuse of Status and the Roles we hide behind.
Handling and processing conflict.
Your Friends or Foes.
Practising the Overnight Project - Present the 5-minute negotiation exercise.
Day 3
Action Clinic - Putting it into Practice
Meetings around a table. - body language and positioning.
How to interrupt.
Use of materials- Flip charts, o/head projectors, notes, lecterns, 'Powerpoint'.
Releasing the full potential of the Voice - Tone, Pitch, Volume and Balance.
A Consensus meeting exercise using Closed Circuit TV (CCTV).
Exercising and spontaneity - one minute presentation with CCTV.
Course Completion - Group Discussion - Action Planning.
General
Numbers: To obtain the optimum benefit for each participant and for the group dynamics, the course is designed for a maximum of eight and a minimum of six delegates.
Venue: A LARGE empty and comfortable room with enough space for
8 participants to enact some role-plays (approx. 10m x 7m or larger). 10
chairs (preferably without arms), 2 desk size tables, 2 six foot (2m) trestle
tables, 2 flip charts and a video monitor with a remote control. We will
provide the rest of the CCTV equipment: Camera, tripod, blank film and a
table microphone.
Daily
08.30 Coffee
Timetable: 09.00
Morning sessions commence
11.15 15 minute refreshment
break
13.00 Lunch
14.00 Afternoon sessions
commence
15.45 15 minute refreshment
break
17.30 Finish
Follow-up: A group 1-Day Follow-up after a period of a few weeks is strongly recommended. Delegates come with specific situations they are encountering and have a chance to further practice the skills learnt on the 3-Day course using role-play and CCTV.
Individual Follow-ups are also available for participants who wish to have further one-to-one sessions covering his or her specific needs at some mutually convenient time after the course.
All rights reserved. © Charles Hamilton
Associates, 1995
The content of this page may not be reproduced without permission of
Charles Hamilton Associates.
Associate companies and organisations (click on a logo):
Site design and management: David Siddall Multimedia, Monmouth, UK